Services.
We connect and optimize
your business.
Business Process Optimization.
For every company or organization, it is important to carry out business processes efficiently, often aided by their informatization. Information technology can bring about significant changes that lead to greater efficiency and success in business operations.
Business process optimization results in shorter process execution times, elimination of redundant activities and bottlenecks, cost reduction due to shorter execution times and better resource utilization, increased productivity as employees are not engaged in less important tasks and individual tasks are automated, and improved product and service quality due to better control. In short, all processes in a business organization run faster and at lower costs.
At A-soft, based on our extensive experience, we offer the following services in the field of business process optimization and informatization:
- Documentation of business processes
- Preparation of technical specifications or plans for information support of processes
- Software development
- Installation of new information solutions
- Training users to manage new information solutions
- Establishment of a system for measuring process management efficiency
- Monitoring, support, and consulting on new information solutions
Cloud Computing.
Cloud computing is a modern technological approach that enables the development of new, innovative SOA solutions, information services, and the efficient and cost-effective use of information resources. This technology can significantly advance the economy, public administration, and academia, especially in terms of competitiveness, business optimization, and innovation.
Our cloud computing center allows companies to transfer knowledge and receive consulting for the development of the most complex SOA solutions, e-services, and e-content. In addition to access to knowledge and experience, it is particularly important for a company to be able to start developing ‘cloud’ solutions immediately, without the need for a lengthy setup of its own cloud. This significantly reduces costs and speeds up development.
User Support.
User support includes experts with a high level of technical knowledge who assist users in using products and services in the field of information technology. Users can be customers who purchase products and services from the company or employees within the company who use products from other manufacturers in their work. Armed with good communication and technical experience, as well as tools for effective operation, our colleagues in the user support department identify, track, and resolve user problems.
Most user support departments today already offer services that go beyond just problem-solving and product usage, making them better described as service centers. These centers offer various services to their customers, including traditional technical support and problem resolution, as well as ordering workstations, coordinating and overseeing the preparation of workstations for new employees or relocations, user training, and more.
IT-outsourcing.
With the rapid development of information technologies, it is almost impossible to keep up with all the changes and continuously invest in your own IT. IT management is under constant pressure to reduce costs and develop new business models, effectively and successfully utilizing people, processes, and products (tools and technology), while maintaining and improving the quality of business services and contributing to the company’s maximum profit. Therefore, more and more organizations turn to A-soft as an external IT service provider to address their challenges and problems.
In IT outsourcing, our key factor for customer satisfaction is understanding both business and technical needs and the ability to implement the outlined strategy. Managing business processes, developing and integrating new applications, and handling heterogeneous environments are just some of the factors that contribute to providing effective support to our clients. Successful long-term cooperation is based on trust, which develops over time and requires an understanding of the client’s company strategy and vision.
IT Training.
A-soft conducts computer courses for adults. These courses are held in the form of workshops, where participants work on many practical examples from their work environment, ensuring excellent learning outcomes. In addition to a highly qualified and communicative instructor, an assistant is also present during the course, who, in the case of a larger group, individually attends to each participant, ensuring higher quality training. Each participant receives learning materials at the beginning of the course, tailored to the curriculum or program of the specific course, and a certificate of completion at the end.
We offer basic and advanced computer courses in Microsoft: MS Word, Excel, Project, Access, PowerPoint, Visio, Excel PowerPivot, Excel FO.
Data center.
Using secure data center services is an excellent solution for those who want to establish a primary server system or a backup computing center with an external provider.
The key advantages of a leased data center are:
- lower and predictable management costs of the information infrastructure,
- architecture adaptable to work processes and needs,
- simplified maintenance and reduced complexity of the information infrastructure,
- more efficient business processes,
- faster service execution,
- and uninterrupted business operations.
In our data center, we ensure smooth operation in case of extraordinary conditions such as power outages, natural or other major disasters, constant climate control, fire protection, and protection against other environmental influences.
Others About Us.
We are delighted by the successes of our clients, which make us better every day!
At Lek, d. d., we have been collaborating with A-soft since 2004. Throughout this time, we have successfully completed numerous projects in the fields of information technology, computer education, and user support with their help. We are very satisfied with their work, as they have an extremely professionally trained team capable of handling even the most demanding tasks. Additionally, they perform their work promptly and with a great deal of flexibility and positive energy, which is especially welcome in today’s turbulent times.
Thanks to the expert advice from A-soft, we were able to implement IBM technology for BPM more easily and quickly in our company. Their support helped us achieve the expected result.